Office Hours and Policies

Office hours are: Monday - Friday 8 AM - 5 PM Phones active between 8:30 and 12, and 1 to 4:30pm (Excluding Holidays) After hours emergencies call 703-729-9220 As a courtesy to patients with later appointments our office adheres to a late policy of fifteen minutes. If a patient is late for an appointment 15 minutes or greater, they may be asked to reschedule. Our office requires 24 hours notice for cancellation. If an appointment is not cancelled, the patient will be charged a $45 “no show” fee*. If you believe you have been charged a “no show” fee in error, please address a written request for review to Dr. Abedin within 30 days. Referrals require up to 72hours to process. Your referral can be picked up or faxed. If you choose to pick up your referral, you will be called when it is ready. Referrals can only be done on the same day for medical emergencies. Information can also be submitted at our Referral Request Link. (Click Contact us above on this web page) Medical records may take up to 14 days to be copied. ASIMPEDS does charge for copies of medical records. This fee and written authorization are required prior to copying. Co-payments must be paid prior to each visit. This is required in the terms of your contract with your insurance company. Forms of payment accepted are cash, VISA, MasterCard, money order or check. Patients must present with appropriate insurance information or the patient will be considered self-pay for the full cost of the visit. Patients with coverage requiring a Primary Care Physician must have an appropriate physician on their card at the time of service. If any of the above information is missing, the patient must obtain it within 20 minutes of the scheduled appointment time or sign waiver indicating financial responsibility for the visit. All patients require appointments to be seen. Same day appointments are available for urgent patients and situations. After hours calls to our on-call physicians are reserved for emergencies only. If you feel you need to go to the emergency room after our office hours for anything that is not obviously life threatening you may first need to contact the on call physician for authorization. Failure to do so may result in a rejection of payment from your insurance company. Prescription refills require 24 hours to be filled. Please call your pharmacy and request that they fax us a refill request. (Alternatively Click Contact us above on this web page) This office will file all primary insurance claims. Secondary claims will be filed for Medicare and Medicaid patients. Secondary claims for other carriers will be mailed to the patient with a copy of the primary carrier’s explanation of benefits. Patient bills are mailed once a month. Payment in full is due within 30 days. Balances over $50 can be paid at a minimum of 20% of the total account balance per month. A $5 late fee will apply to all accounts when the minimum amount due is not paid within 30 days. Payment plans are available on current accounts. Payment arrangements must be made with the Billing Manager prior to service for overdue accounts. Discounts are only available to patients who choose to provide proof of financial hardship in the form of a tax return or a statement of disability income. Hardship information must be updated with the Office Manager annually. Please address concerns regarding bills to the Billing Department or Billing Manager. Accounts greater than 60 days past due are eligible for collection activity. The patient will be responsible for all collection fees incurred. All accounts placed in collections will be required to choose a new Primary Care Physician. This policy applies to the patient as well as the patient’s immediate family/ responsible party.